Senior Legal Counsel at Legalwise

About the position

Our Commitment to Our Champions

Our Champions work for a common purpose; to empower affordable and timeous access to justice through which individuals can enforce and defend their legal rights. Our Champions are integral to delivering on our brand purpose, and we constantly seek to grow our circle of Champions to enable us to expand our circles of influence. What is important to us is that our Champions feel connected with our purpose, are committed to our vision, feel empowered and recognised. We are thus focused on building people-centred strategies and practices and providing career development opportunities to enable our people to reach their full potential, both professionally and personally. As testament of our commitment to our purpose and vision, LegalWise continues to be recognised as a Top Employer by the Top Employer Institute for 2024. We value our Champions the way we value our Members.

About the role:

LegalWise is seeking a Senior Legal Counsellor to act as the supervisor of the miscellaneous section, responsible for the day-to-day supervision of a staff compliment of 9 Legal Counsellors dealing with miscellaneous files. Focus will be placed on the development and growth of capacity amongst our Legal Counsellors. The successful incumbent will promote excellent service to members through our Legal Counsellors by ensuring that internal standards are met and the development and expansion of available services to our members.

You will be responsible for:

• Miscellaneous file assessment and quality control.
• Telephonic assistance assessment and quality control.
• Direct and control miscellaneous operations.
• Implementation and assessment of new projects and services.
• Assist Legal Counsellors with problem matters.
• Provide advice to Legal Counsellors on legal matters and the LegalWise policy.
• Attend to and resolve complaints.
• Implement and maintain appropriate administrative and staff records.
• Supervise staff (train, develop and assess staff).
• Assist with ad hoc tasks as and when required.

Qualifications and Experience Required:

• Admitted Attorney.
• Minimum 2 years' experience in practice - post admission.
• Good LegalWise policy application knowledge.
• Supervisory or management experience or training advantageous.

Skills and Competencies Required:

• Developing others.
• Good communication and people skills.
• Management skills.
• Good consultation skills.
• Able to liaise professionally and effectively on all levels.
• Problem solving abilities.
• Progressive thinking and creativity.
• Ability to talk in front of groups of people.

Other Requirements:

• ITC/criminal check will be a requirement.
• Applicable psychometric assessment/s will be a requirement.

LegalWise is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. LegalWise has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

Please note that LegalWise applies all recruitment and selection processes to the requirements of the EE plan and is committed to transformation.

Closing date: 10 May 2024

If you haven't received feedback from us within two weeks of submitting your application, please consider it unsuccessful.

Desired Skills:

• Interpersonal Skills
• Consultation
• Leadership/Management Skills

Desired Qualification Level:

• Degree